Your Stuttgart Airport transfer: from landing to your hotel and back

Use the date and local time in Stuttgart, in the Europe/Berlin time zone. For an airport pickup, we recommend allowing 45 minutes after the scheduled landing. That is a planning allowance for leaving the aircraft, possible border checks and collecting bags, not a guarantee that everyone will be ready within that period.

For example, a scheduled landing at 18:10 gives a suggested pickup at 18:55. If your flight departs abroad on Monday but arrives in Stuttgart on Tuesday, book Tuesday. If the pickup itself falls after midnight, check that date too. For a connecting journey, supply the number of the last flight into STR rather than the first flight from home.

For regular terminal arrivals, the meeting point is in the public arrivals area on Level 2, after baggage reclaim. The driver carries a sign with the guest’s name. Follow the meeting instructions in your confirmation, and collect your luggage before leaving the restricted arrivals area. This meeting arrangement applies to every vehicle class.

Stay at the agreed meeting point if you cannot immediately identify the driver. Contact dispatch with your booking reference and describe the terminal, level and a visible landmark. Do not move to a taxi rank or another floor without coordinating the change. Private aviation through the separate GAT building requires its own pickup arrangements; these terminal instructions do not apply there.

Tell dispatch as soon as you know that your plans have changed. Include your booking reference, updated flight number, local arrival date and expected time. Flight details help identify your arrival, but the booking does not include automatic flight tracking or an automatic change of pickup time. Ask for confirmation of any revised arrangement.

The included 15 minutes of waiting start at your booked pickup time, not at touchdown. Additional waiting can be charged. If baggage is missing, report it to the airline’s baggage service and tell dispatch that you are delayed. A flight diverted to another airport changes the route: availability and a new price must be agreed before expecting collection there.

Provide a reachable mobile number including its international country code. The driver contacts you by SMS or WhatsApp 30 minutes before the scheduled landing; you may only see that message after leaving flight mode. Save the confirmation and dispatch contact offline before travelling. The airport also provides free Wi-Fi if you need an internet connection.

If someone else is paying or making the booking, the travelling guest still needs the pickup instructions and a usable contact number. A name sign helps you find each other, but it cannot communicate a changed flight or delayed baggage. The website’s language options do not guarantee that the assigned driver speaks each of those languages; discuss specific communication needs in advance.

Enter the full street address and postcode, not only the hotel brand. Chains can have several properties in Stuttgart and neighbouring towns. Check the address against your accommodation confirmation. For an apartment, clarify the accessible entrance with your host; a property’s postal address and the place where you collect keys may be different.

A transfer booking does not arrange late hotel check-in. Tell reception or your host about a late arrival separately and check how you will gain entry. If your flight changes, update both the accommodation and dispatch. For a hotel near the airport, check its actual location and any hotel transport before deciding whether a private vehicle is useful for your journey.

Count children as passengers. Standard and Premium each accommodate up to 4 people and 3 suitcases. The Van accommodates up to 8 people with 6 suitcases included; a seventh suitcase is possible at an extra charge. Select the vehicle using both passenger and luggage totals. Spare seats do not automatically mean space for oversized items.

Request child seats during booking; up to three are available without charge. Discuss the required seat arrangement before travelling, especially for an infant. For a pushchair, folding wheelchair, sports bag or other bulky item, describe it and provide folded dimensions so suitability can be checked. More than 8 passengers or more than 7 suitcases requires an enquiry for a suitable arrangement.

Yes. Use the name of the person travelling for the pickup and pass the confirmation to that person. For a company visit, agree the precise visitor entrance or reception with the host; a large industrial site can have several gates. Allow time for registration after arrival rather than treating the transfer arrival as the start of a meeting.

Online bookings are prepaid. An invoice is available on request for every vehicle class: provide the correct billing recipient and any required reference. Requesting an invoice does not itself establish payment after the journey or monthly consolidated billing. Discuss recurring journeys, multiple stops and company arrangements through an enquiry before relying on them.

Start with your airline’s check-in, baggage-drop and boarding requirements. Decide when you need to reach the terminal, then subtract the estimated drive and an extra traffic allowance. Book that result as the pickup time at your hotel or address. Check the airport and airline information again before departure; one fixed buffer cannot cover every flight.

For illustration, a desired terminal arrival at 05:00, a 40-minute drive and a 20-minute traffic allowance produce a 04:00 pickup. Those figures explain the calculation, not a promised travel time. Arrange checkout and have luggage ready beforehand. Check the return passenger count and destination independently, particularly if colleagues or family members leave on different flights.