Stuttgart Airport → Stuttgart-Vaihingen.

In the arrivals area on Level 2, just past baggage reclaim. Walk out of the baggage hall into the public arrivals area and the driver is standing there with a board showing your booking reference, whichever class you booked. Enter your flight number at booking — Stuttgart Airport has arrivals exits at more than one terminal, and that is how dispatch knows which one to send the driver to. If you cannot see them within a few minutes, call the dispatch number on your confirmation and we will put you in direct contact.

We deliberately do not run automated flight tracking, so the pickup time is the one you enter. Book it for roughly 45 minutes after the scheduled landing — that covers passport control, baggage and the walk out. If you learn of a longer delay, call or message the dispatch number on your confirmation; we are staffed around the clock and re-time the car at the same fixed price.

10 km, 13–20 minutes. The driver leaves the airport on the A8 heading west and comes off one exit later, so there is very little that can go wrong with the routing. What varies is the motorway itself: inbound commuter traffic on weekday mornings and the Friday afternoon exodus both add a few minutes. The price does not move with the clock or the queue.

Standard takes up to 4 passengers and 3 suitcases at 45,90 €. The Premium S-Class carries the same 4 passengers and 3 suitcases at 55,90 €, and earns its place mainly after a long-haul night. The Van is the capacity option: 8 passengers, 8 suitcases, also 55,90 €. Child seats are added with their own stepper in the booking form and are free of charge. Each one occupies a passenger seat and counts towards the vehicle total, so if your group plus the seats outgrows the class you picked, the form moves the booking up to the Van by itself.

Yes, where access allows. Enter the exact building or gate in the address field and add the visitor arrangement in the notes — many research and company sites in Vaihingen have barriers and a reception that expects a name. Where the barrier stays closed to us, the driver stops at the nearest gate or main entrance and helps with the luggage. Either way the fixed price is unchanged.

No. Dispatch is staffed 24/7 and the night rate is the day rate: there is no night surcharge, no airport surcharge and no card fee on this route. A 03:00 arrival off a delayed long-haul connection is a normal shift for us. Book the pickup as you would at midday, roughly 45 minutes after the scheduled landing, and the driver is waiting in the arrivals area when you come through.

The card is charged when you book, so nothing is handled in the car. You receive a proper German invoice showing the fare and the 7 % VAT it includes, which is what most employers need for expenses. Cancel more than 24 hours before pickup and you get a full refund; between 6 and 24 hours, 50 %; under 6 hours or a no-show, none.