Heidelberg → Stuttgart Airport.

Work backwards from the flight, not forwards from your alarm. For a Schengen departure, book the pickup three and a half hours before scheduled departure; for long-haul or the peak holiday weeks, four. That covers 80 to 100 minutes of driving, 90 minutes for check-in and security, and a margin for the Walldorf interchange, which thickens on weekday mornings between roughly 06:30 and 08:30.

South out of Heidelberg on the A5 to the Walldorf interchange, then east on the A6, south on the A81 and onto the A8 for the last stretch to the airport — 130 kilometres, nearly all of it motorway. If the A6 is blocked by roadworks or an incident, dispatch keeps the driver on the A5 further south towards Karlsruhe and picks up the A8 from there instead, or simply starts earlier. Neither decision changes the price you agreed at booking.

The driver pulls onto the departures level and unloads at the kerb, staying until you have every bag in hand. No parking fee, no airport surcharge, no tip expected. The four terminals sit side by side in one connected building, so it is a short walk to whichever one you need: your check-in desk number tells you which, the first digit being the terminal number, and the screens at the entrances show which desk your flight is using.

579,90 € Standard, 693,90 € Van, 806,90 € Premium S-Class — each figure includes 19 % VAT and airport access, with nothing added for night hours, luggage or paying by card. The price reflects 130 kilometres in each direction, because the car drives up to Heidelberg empty before it carries you to the airport. It is charged per vehicle, not per seat: four colleagues travelling together split 579,90 € between them.

Standard carries up to 4 passengers with 3 suitcases. Premium S-Class has the same capacity — 4 passengers, 3 suitcases — in a larger, quieter car, which some people want for a 90-minute run. Van carries 8 passengers and 8 suitcases and is the honest answer for a family, a ski trip or conference material. Child seats have their own stepper in the booking form and cost nothing; each one occupies a passenger seat and counts towards the vehicle total, and if your group plus the seats outgrows the class, the form moves the booking up to the Van by itself. There is no age field, and nothing needs to be written in the notes.

Cancel more than 24 hours before pickup and the full amount is refunded. Between 6 and 24 hours the refund is 50 %; under 6 hours, or if nobody is at the pickup point, there is no refund. Smaller changes — a different Heidelberg address, a pickup moved by an hour — are handled by calling or messaging the dispatch number on your confirmation, at no cost.

Yes, in the flight-number field. It tells dispatch what the actual deadline is and how much slack the pickup has, and it helps if we need to reach you on the day. What it does not do is trigger live flight tracking: we deliberately run no flight-data feed, which is why on the return leg into Heidelberg we ask you to book roughly 45 minutes after the scheduled landing.