Stuttgart Airport → Karlsruhe.

In the arrivals area on Level 2, a few steps beyond the customs exit. The driver waits there in person, holding a board with your booking reference. Stuttgart Airport has arrivals exits at more than one terminal, so enter your flight number when you book — that is what tells our dispatch which one to send the driver to. If you cannot spot the board within a few minutes, call the dispatch number on your confirmation and we will describe exactly where each of you is standing.

No, but tell us. We deliberately do not run automated flight tracking, so a short call or message to the dispatch number on your confirmation is what moves the pickup. For the same reason, book the pickup for roughly 45 minutes after the scheduled landing time — that covers taxiing, passport control and the baggage belt on a normal day. The fixed price belongs to the route, so a new slot does not change it.

Standard carries up to 4 passengers with 3 suitcases. Premium S-Class carries the same 4 passengers and 3 suitcases in a quieter cabin with more legroom, which is why senior counsel travelling to the courts and visiting board members tend to choose it. Van carries 8 passengers and 8 suitcases. A child seat occupies a seat, so count every seat you need as a passenger when you pick the class.

Not for dispatch, which runs around the clock, and not for your wallet. A late landing costs exactly what a Tuesday lunchtime costs: 358,90 € Standard, from 431,90 € Van, 500,90 € Premium S-Class. There is no night tariff, no weekend tariff, no airport surcharge and no card fee. Karlsruhe is a long enough leg that most passengers sleep part of it, which is a reasonable use of an hour.

Yes — this is the traffic that keeps the corridor busy. KIT Campus Süd on Engesserstraße is a routine drop, as is the Bundesgerichtshof, the Federal Court of Justice, on Herrenstraße, where kerb space is tight and the driver sets you down at the main entrance. Campus Nord sits outside the city, in Eggenstein-Leopoldshafen, so it falls outside this Karlsruhe fixed price and is quoted separately. Enter the precise street address when booking; the fare follows the routed distance, not a city-centre pin.

Stuttgart Airport has no long-distance rail station of its own. You would take the S-Bahn into Stuttgart Hauptbahnhof, change platforms with your luggage and then ride a long-distance train west to Karlsruhe. It works, and in daylight with one small bag it is a decent option. After a long-haul flight, with cases and a family, a single seat that goes directly to your door is a different kind of evening.

The card is charged when you book, so a cancellation is handled as a refund. More than 24 hours before the pickup, the full amount comes back. Between 6 and 24 hours, half of it does. Under 6 hours, or if nobody comes out to meet the driver, there is no refund, because the vehicle and driver have already been committed to the airport for you.